Absolutely yes. We can deliver directly to your curtain maker or tradesperson, or any other address within
New Zealand. On the checkout page, there is a place where you are able to provide another delivery address. If you have special delivery instructions these need to be put in the comments box when you place the order.
I have received my item, but it has arrived damaged, what should I do?
Please email firstname.lastname@example.org as soon as you have received your order and include images of any damage. Please include your customer number and details of the order and your contact details. We’ll be in touch within 24 hours to rectify the problem.
How do I order a fabric or Wallpaper sample?
Simply click the order a sample scissors icon just beneath the add to basket button in the fabric or wallpaper product page, which will add the sample to your basket. Then checkout as normal.
Do we charge for samples?
Yes, $5 per sample.
How long should it take for my samples to arrive?
Up to 3 weeks for a sample or cutting to arrive. Some cuttings will only take between 7 to 10 days. In some instances, if your sample is coming from an overseas supplier it can take
Do we have a design service?
Yes, we do, email email@example.com with your contact details, and we will be in touch with you to see how we can help.
Do you make made to measure or bespoke items?
Yes, we do. This is part of our Interior Design service. By emailing firstname.lastname@example.org with the details of what it is you require we will be in touch.
If I receive my product and change my mind, or don’t like the colour?
Please choose carefully, as all of our products are especially brought in just for you. There are no returns or exchanges.